Legal Information

Privacy Policy

1. Introduction

Full Throttle Auto Spa ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Name, email address, phone number, and mailing address provided through contact forms or service requests.
Service Information: Details about vehicle type, services requested, and appointment preferences.
Technical Data: IP address, browser type, operating system, and pages visited (collected via analytics).
Communication Data: Records of correspondence, inquiries, and feedback.

3. Use of Your Information

We use the information we collect to:

Process and fulfill service requests and appointments
Send transactional emails and service updates
Respond to inquiries and customer support requests
Improve our website and services
Comply with legal obligations
Prevent fraud and enhance security

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only when necessary to provide services, comply with legal requirements, or protect our rights. We use EmailJS for contact form processing and Google Maps for location services.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: 604-210-6417
Address: 1110 W 14th Street, North Vancouver, BC V7P 1J8

Terms and Conditions

1. Agreement to Terms

By accessing and using the Full Throttle Auto Spa website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Full Throttle Auto Spa's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials
Use the materials for any commercial purpose or for any public display
Attempt to decompile or reverse engineer any software contained on the website
Remove any copyright or other proprietary notations from the materials
Transfer the materials to another person or "mirror" the materials on any other server

3. Disclaimer

The materials on Full Throttle Auto Spa's website are provided on an 'as is' basis. Full Throttle Auto Spa makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Full Throttle Auto Spa or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Full Throttle Auto Spa's website.

5. Accuracy of Materials

The materials appearing on Full Throttle Auto Spa's website could include technical, typographical, or photographic errors. Full Throttle Auto Spa does not warrant that any of the materials on its website are accurate, complete, or current. Full Throttle Auto Spa may make changes to the materials contained on its website at any time without notice.

6. Links

Full Throttle Auto Spa has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Full Throttle Auto Spa of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Full Throttle Auto Spa may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of British Columbia, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Service Terms

When booking services with Full Throttle Auto Spa:

Prices are subject to change without notice
Appointments must be confirmed at least 24 hours in advance
Cancellations must be made at least 24 hours prior to appointment time
We reserve the right to refuse service for any reason
Customer is responsible for vehicle condition and contents during service

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: 604-210-6417
Address: 1110 W 14th Street, North Vancouver, BC V7P 1J8